Shipping policy

Shipping Policy – KB Collection

Last updated: [11/11/2025]

Thank you for shopping with KB Collection! We aim to provide you with a smooth and reliable shipping experience. Please read our shipping policy carefully to understand how we process, ship, and deliver your orders.

1. Order Processing

  • All orders are processed within [1–3 business days] after payment confirmation.

  • Orders are not shipped or delivered on weekends or holidays.

  • If we experience a high volume of orders or stock delays, shipment times may be slightly extended. In such cases, we will notify you by email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic (within [your country]): [3–7 business days]

  • International: [7–21 business days]

Delivery delays can occasionally occur due to postal or customs issues beyond our control.

3. Shipping Locations

We currently ship to:

  • Domestic: All regions within [your country].

  • International: [List countries or “select international destinations”].

If your location is not listed, please contact us at [your support email] to confirm availability.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Tracking details may take up to 24–48 hours to update.

5. Customs, Duties, and Taxes

KB Collection is not responsible for any customs duties, import taxes, or additional fees that may apply to international shipments. These charges are the responsibility of the customer.

6. Lost, Damaged, or Stolen Packages

We are not liable for packages lost or damaged in transit. However, if your order does not arrive or arrives damaged, please contact us at kb.collection006@gmail.com within 7 days of delivery, and we will work with the carrier to resolve the issue.

7. Shipping Restrictions

Certain products may have shipping restrictions based on size, weight, or destination regulations. Any such limitations will be clearly stated on the product page.

8. Contact Us

If you have any questions about your order or our shipping policy, please contact our support team at:
📧 kb.collection006@gmail.com
📞 0402530021